Web Software Architecture and Engineering – Life on the Bleeding Edge

 

Adobe is shooting itself in the foot. Because of Flash’s history, with security concerns and performance issues, downloading the latest and greatest Flash player should be as simple as humanly possible. But that is not the case.

To download Flash Player 12, I had to go through the Adobe’s website. Updating from with Flash Player 11 didn’t seem to be an option.

That isn’t too bad a problem, except for 2 days I tried to download from Adobe’s website, and wasn’t able to.

All I saw was this:

Adobe_-_Install_Adobe_Flash_Player_-_2014-01-21_08.04.13

Every time I clicked on “Install Now”, it linked me back to adobe.com.

Until I realized that my Ghostery add-on for Firefox was blocking Omniture. I paused Ghostery, reloaded the page, and saw this:

Adobe_-_Install_Adobe_Flash_Player_-_2014-01-21_08.04.53

So McAfee, while it is “optional”, is really required in the sense that it must show. The same cookie is required for the “Install Now” download option to work, otherwise it links back to Adobe.com.

So basically this tells me that to download Flash Player, I have to allow advertising and cookie tracking, and if you running any secure blocking of those cookies, you can’t upgrade your Flash Player, it doesn’t even fail properly to the correct download link.

I also tried the “Are you an IT manager or OEM?” link hoping it would provide an executable I could download, but that required a separate registration process.

Dear Adobe – stop penalizing people who are trying to make their browsing experience as safe and secure as possible. Your desire to track things with Omniture shouldn’t trump basic common sense.

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Comments on: "Adobe Flash 12 Download Debacle" (4)

  1. How I wish Macromedia was still alive and well…(wish in one hand, sh** in the other…we all know which one fills quicker).

    I think Adobe has decided to slowly, but surely, purge itself of all things Macromedia related. Quite the shame. Fireworks, Flex, anything Flash related, along with ColdFusion languishing and ColdFusion support removed from Dreamweaver. I had such high hopes when Adobe took over…

    • Michael Zock said:

      To be fair, Dreamweaver’s CF support is still somewhat there, in a Douglas Adams kinda way …

  2. This reminds me of the days when they switched to that stupid Download Manager, something like 20 years to late. Then forced all the downloads through that… Download Managers where good in the days of dial up, but not 24/7 connections or applications over a gig or something but not flash or air for crying out loud.

    Just another case where Adobe has no clues in the market place.

  3. Adobe have always tried to make money from Flash runtime, rather than the tools.

    That’s how they failed Flash.

    // chall3ng3r //

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